Gone are the days where learning and development professionals are the gatekeepers of knowledge. The changes in the business world and the organic introduction of social learning means that L&D needs to take on a more facilitative role.Read More
Recent Posts & Articles
Annette Quinn Effectively managing difficult people
The modern workplace is a complex place. We work with ever changing teams, cross team working, remote working and even global working. On top of this, many people we work with, and for, are people whose company we wouldn’t choose to see seek out.Read More
Nigel Walpole A sixth sense for managers?
Managers often say they need a sixth sense when it comes to managing people; some describe it as emotional intelligence, some describe it as ‘gut feel’. It’s certainly intangible and it can be elusive, but perhaps here is the answer.Read More
Stephanie Morgan Help! I’m being bullied at work
I am currently coaching someone who came to me with the question “is it me, only my manager doesn’t seem to like me anymore and I can’t understand what I have done; I feel stuck and powerless to do anything about it."Read More
Stephanie Morgan Is it me, or am I being bullied in the workplace?
You may think that if you are being bullied in the workplace it is easy to recognise it, seek help, or deal with the situation, but unfortunately that is not the case as, quite often, power dynamics apply.Read More
Annette Quinn Successfully managing conflict in the workplace
When you have people, you have disagreement and you have conflict. This is something we all have to manage, either by managing our own behaviour, or dealing with the behaviour of people you manage who are in conflict with each other.Read More
How to question your way to the root of an investigation
Three years ago Robert Francis QC published his findings into the events that took place at the Mid-Staffordshire NHS Foundation Trust. Subsequently, this highlighted a whole system failure.Read More
Annette Quinn Preparing for difficult management situations
When it comes to dealing with difficult situations, many managers do their best to ignore it, in the hope it goes away; or put up with it, in the hope that its impact will be smaller.Read More
Nigel Walpole Is eLearning right for your blended programme?
Selecting the right elements of your blended programme is critical to its success, but we’re hearing the question “Is eLearning right for my blended learning programme?”.Read More
Teresa Lovell Flexible working in the modern workplace
We take a look at the affects of agile working in the modern workplace, with our latest infographic.Read More